Shipping policy
Shipping Policy
We currently ship within the United States only.
Order processing
Orders are processed and shipped within 1 to 2 business days. Orders placed on weekends or holidays are shipped the next business day.
Tracking & delivery
You will receive a tracking number by email as soon as your order is on its way. Delivery time depends on your destination, and your tracking link always shows the latest estimate.
Shipping cost
Shipping is free on US orders over $70. Orders below that show a shipping rate at checkout.
Incorrect or incomplete addresses
Please make sure your shipping address is accurate at checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses entered by the customer.
Questions
For shipping questions, email hello@lumaelights.com or use the contact form on our Contact page.