Terms of service

Terms of Service

Last updated: June 2026

Overview
Welcome to Lumae. The terms "we", "us" and "our" refer to Lumae. Lumae operates this store and website at lumaelights.com, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Lumae is powered by Shopify, which enables us to provide the Services to you. These Terms of Service, together with any policies referenced herein (these "Terms"), describe your rights and responsibilities when you use the Services. By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access our Services.

1. Eligibility and Accounts

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may be asked to provide information such as your email, billing, payment, and shipping details. You represent that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all account activity.

2. Products

We have made every effort to display our products accurately. Colors and appearance may differ from how they appear on your screen due to your device. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.

3. Orders and Pricing

When you place an order, you are making an offer to purchase. Lumae reserves the right to accept or decline any order. Your order is not accepted until we confirm acceptance, and we must receive and process your payment first. All prices are listed in USD and are subject to change without notice; the price in effect at the time you place your order is final and will be set out in your order confirmation email. Posted prices do not include taxes or shipping unless stated.

4. Shipping and Delivery

We currently ship within the United States only. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once products are handed to the carrier, title and risk of loss pass to you. See our Shipping Policy for details.

5. Returns and Refunds

Purchases may be returned or exchanged solely in accordance with our Return and Refund Policy.

6. Intellectual Property

All content on this site, including text, images, logos, branding, and the selection and arrangement thereof, is the property of Lumae or its licensors and is protected by applicable intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any material from the Services without our prior written consent.

7. Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services to violate any law, infringe intellectual property rights, transmit malicious code, harvest others' personal information, send spam, impersonate any person or entity, or interfere with the security or operation of the Services.

8. Relationship with Shopify

Lumae is powered by Shopify. Any sales and purchases you make in our store are made directly with Lumae. You acknowledge that Shopify is not responsible for any aspect of any sales between you and Lumae, and you release Shopify and its affiliates from all claims arising from your purchases and transactions with Lumae.

9. Disclaimer of Warranties

The Services and all products offered through the Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

10. Limitation of Liability

To the fullest extent provided by law, in no case shall Lumae, its partners, directors, officers, employees, affiliates, agents, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products procured using the Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Lumae and our affiliates, officers, directors, employees, and agents from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law or third-party right, or your use of the Services.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia and the United States, without regard to conflict-of-law principles.

13. Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to this website. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

14. Contact

Questions about these Terms of Service should be sent to us at hello@lumaelights.com.

Lumae
Georgia, United States
hello@lumaelights.com